Infusion Center Management

Each day, many of your patients require infusion therapy to enhance or sustain their lives. However, the provision of that infusion care can create operational and logistical issues that prevent you from reaching your clinical or financial goals. At Healix®, we understand the complex infrastructure of a hospital system and its affiliated medical practices.  We offer infusion center management services to remove the obstacles that keep your hospital from streamlined, effective infusion therapy care.

Whether your facility and affiliated physicians are looking to establish an Office Infusion Center (OIC) or improve an existing program, we can help. Our customizable solutions have consistently established financially-viable OICs across the country. All Healix solutions are compliant with all local, state, and federal regulations and are designed to fit your unique needs. From space planning to on-going quality assurance audits, our team of experts can manage all aspects required for an OIC. 

Our infusion center solutions include the following services:

  • Professional space planning
  • Recruiting, hiring, and training of clinical staff
  • Clinical and cognitive management
  • Drug supply and inventory management
  • Billing, collections and financial reporting
  • Separate pharmacy locations or medication logistics supply
  • Clinical support hotline and 24/7 staff back-up
  • Proactive measurement of patient satisfaction

Healix Benefits

Healix offers the advantages you want, while allowing you to maintain complete control of your patients’ care. We give you the ability to provide your physicians with additional clinical support and to extend a valuable service to your community. Our hospital-based infusion program creates numerous benefits:

Better Patient Care

  • Length of stay reduction
  • Never event management (surgical infection re-admissions, etc.)
  • Hospital-acquired condition reduction (ulcers, infections, PICC complications)
  • Greater control of the treatment process
  • Better monitoring of patient care
  • Outcomes-oriented care
  • Improved standard of care

Improved Profitability

  • Spin-off revenue (lab, wound care, CT scans, PICC team)
  • Direct revenue (OIC)
  • Lower overhead
  • Expanded therapy offerings, including in-office and take-home programs
  • Revenue cycle management
  • Verification and validation of benefits
  • Real-time profitability analysis on every case
  • Improved reimbursement

Reduced Risk

  • Services that meet OSHA, NIOSH, OPAT, USP <797>, NAVAN, INS, and ONS standards and HIPAA compliance
  • Quality control and processes
  • Continuous Quality Improvement audits